Consumer Affairs Department seeks EC’s nod to publicise Act

Consumer Affairs Department seeks EC’s nod to publicise Act

SHIV SAHAY SINGH

 

The State’s Consumer Affairs Department has approached the Election Commission seeking permission to publicise the provisions of the Right To Public Service Act that ensures timely delivery of public services by 16 departments of the West Bengal government, Sadhan Pande, Minister of the department, said here on Saturday.

“We have written to the Office of the Chief Electoral Officer of West Bengal seeking permission about putting up publicity materials without using the picture of Chief Minister Mamata Banerjee,” Mr. Pande told The Hindu .

In November 2013, the State government passed Right to Public Service Act which ensures timely- delivery of public services such as ration cards, birth and caste certificates, driving licence, etc.

Emphasising that there is a need to publicise the provisions of this Act which empowers the people, Mr. Pande said it is important for the people to know that the government has ensured speedy and timely delivery of services.

“Though the services are given by different departments, ours is a nodal agency to coordinate between all departments to provide public services,” the Minister said.

The department has already started publicity campaign on the FM radio stations and was in the process of putting up hoardings and banners just at the time when the Lok Sabha elections were announced and the model code of conduct was enforced.

‘Historical piece of legislation’

Describing the Right to Public Service Act as a historical piece of legislation, Mr. Pande said though training of officials of different departments have started, people are still not making appeals or complaints stating that services are not being delivered on time.

Through decades of poor governance, people accept tardy service delivery and are not aware of their rights.

This points to the need for larger publicity of the Act to tell people about the rights that the Act has empowered them with, the Minister said.

The legislation provides a clause to impose a fine if services are not delivered on time, he added.


  • Training for officials of various departments has started

  • The Act is a historical piece of legislation: Sadhan Pande


The Right To Public Service Act ensures timely delivery of public services

 

Courtesy: The Hindu, 16 March, 2014  

 

 

Leave a comment

Filed under Taxi Refusal

Leave a Reply

Fill in your details below or click an icon to log in:

WordPress.com Logo

You are commenting using your WordPress.com account. Log Out / Change )

Twitter picture

You are commenting using your Twitter account. Log Out / Change )

Facebook photo

You are commenting using your Facebook account. Log Out / Change )

Google+ photo

You are commenting using your Google+ account. Log Out / Change )

Connecting to %s